Emergency RequestsIf you have an emergency, please call us at 520-505-5666 immediately. If the situation involves a serious water leak, locate the main water valve in your rental property/unit and turn it to the off/closed position.
Non-Emergency RequestsTo better serve you, please call us at 520-505-5666 or submit your request online.
- If you do not have a login + password: Click “Sign Up” in the login module and enter your information using the email address you have given us and the address of your rental home.
- If you already have a login + password, login and then click “Service Request” and fill out the required fields.
Things to check before calling maintenance
|Smoke detector won’t work when tested||Monthly check and replace battery. Notify maintenance at once if still not working|
|Smoke detector beeps softly on and off||Check and replace battery.|
|No power to plugs or switches||Check breaker panel or fuse box. Check and reset.|
|Garbage disposal won’t work||Push reset button on disposal or use allen wrench and turn.|
|No hot water||Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed.|
|Hot water “TOO HOT”||Check thermostat on tank and turn down.|
|Faucet or toilet leaks||Turn off water fixture under sink, toilet at valve and notify maintenance.|
|Toilet plugged||Try plunger. If still plugged call maintenance.|
|Sink plugged||Remove hair from drain|
|Heater not working||Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped?|
|Dishwasher won’t drain||Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.|
|Refrigerator too warm or too cold||Check thermostat, set correctly. Front and Back grills clean. Clean out drain hole.|