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Top Ten Questions to Ask Your Property Manager

1. Where will they advertise your property?

As members of the Industry's top Rental-Search Portals, your listing is posted to hundreds of online rental websites that command millions of unique visits per month from interested renters. These websites include rentbits.com, rentals.com and rentalhomesplus.com, which places us in the top rankings of the world's largest and most used Search Engines – Google, Yahoo! and bing. Our comprehensive online partnerships, combined with our professional signage and integrated call tracking system, funnel interested renters directly to your doorstep. And, we allow only our in-house RPM Leasing Agents access to keys to show your property. You can be confident that your property is being managed with care from Day One.

 

2. What fees do they charge?

Our fee structure is simple - we require a one-time fee at sign up, instead of monthly fees like many other property management firms. There are No Lease Renewal fees every time your tenant renews their lease, No Monthly Marketing fees for inclusion in our multi-faceted online National marketing channels, No Finder's fee for bringing you a new tenant, No Inspection fees for our ongoing, comprehensive 90-Day Inspections, No Annual Maintenance fee for access to our 24-hour Maintenance hotline and highly trained Maintenance staff. (Include comparison chart)

 

3. Do they require that you provide a Maintenance Reserve?

We do not require that you provide funds in reserve for potential, future maintenance needs. Our Maintenance service includes FREE 90-Day inspections, plus our 24-Hour Maintenance Hotline, our inhouse maintenance team, a fixed pricing schedule for standard repairs and timely service by our trusted and reliable outside vendors.

 

4. Do they have a National Marketing Presence with National Buying Power?

Real Property Management is known nationally in 44 states and in 220 cities where we manage over $5.5 Billion dollars in assets. Our management portfolio includes over 25,000 properties nationwide, with 25+ years of combined team experience!

 

5. How do they screen tenants?

We conduct comprehensive screenings of all persons over the age of 18 that will live in your property. These include a Criminal Background Check, thorough Credit Check, Income and Employment Verification, as well as verification of their Previous Rental History. We also offer an Eviction Protection Program for your peace of mind. We are in business to protect your assets and provide you with an efficient property management system.

 

6. Do they have Local Expertise with a complete team available to service your property?

We do! We are locally owned and have local expertise – our team includes Maintenance, Leasing, Accounting, Marketing and HOA Coordination. We have long standing relationships with our professional colleagues and often receive referrals from them. Our team works together to make every client's experience a positive one, and we care about our community!

 

7. Do they have an Online Communications System with 24/7 Access?

Our robust system includes a dynamic website with online portals for Owners and Tenants available 24hours a day, 7 days a week. We also have created media links to YouTube with illustrative videos for our Prospective Owners and Tenants, as well as Social Media links with updated feedback, and we have our 'Fast Response!' email correspondence for all inquiries. Our system also includes viewable conversations between team members, online Vacancy Reports, Maintenance Work Orders, Property Finances, Tenant Leases and Owner Management Agreements.

 

8. Do they have a full service Accounting Department with timely disbursements?

Our monthly disbursements are delivered the on 8th business day of each month and all property financial information is available for viewing 24/7 on our secure online system. Owner statements are provided in conjunction with proceeds (please see sample), and we even provide 1099 year-end statements at no additional charge, as well as offer direct deposit for your convenience.

 

9. Do they have long standing relationships with local HOA Management companies?

We have been in business for over 10 years locally (over 25 team years combined) and enjoy long term relationships that we have worked hard to establish with local HOAs. We know that you depend on us to enforce HOA regulations, to avoid violation letters and possible fines. Our staff is well versed in landscaping coordination, pool maintenance, debris removal and emergency services when required. You can rest assured that we will take care of all your HOA's requirements.

 

10. Do they protect you investment with additional programs like Eviction Protection?

The future can be unpredictable and even best laid plans can go awry. People do go through divorces, job loss, or unexpected illness. When the unexpected occurs, you can be confident that you property is protected with our Eviction Protection Program. We manage the legal issues for you, so you can rest in the assurance that everything is being handled in your best interest.

Contact us today to learn more about how our streamlined services can help manage your investment property, call 800-639-9830.

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Thank you so much! This is exactly the reason that I tell all my friends about your company. Always such a pleasure!
Cody D., February 2014
Hello Marlene, I can't thank you enough for your assistance and understanding in this matter. You truly helped me out during a very hard...
Denise S., October 2013
Thanks to everyone, I am excited to be working with your group. I feel like I have made the right choice.
Sherry S., March 2014
Hello Grecia, I'm very thankful to have come across RPM Rincon on my search for a home on the northwest side for my family....
Sarah R., October 2012
...I am highly satisfied with the service your company provided and will recommend your services to others. Thanks for a fantastic year.
Anthony W., February 2014
Thank you, Marlene. And yes, Grecia is wonderful! I am very happy I found her at 5 am last Friday, she has been...
Kristen B., February 2014
Hello Grecia, I just want to tell you I made the best decision ever to hire RPM RINCON.... From getting my house rented...
Ann N. , May 2013
Your office and staff have been wonderful not only helping us but helping your client (homeowner) as well. I know this situation was...
Mark H., March 2012
Hello Grecia, I just want you to know I’m extremely happy with RPM Rincon for your diligence in following through for me with my...
Elaine F., August 2013
…Thanks you very much for helping to arrive at a timely resolution to our Heating and AC problem. I like working with you...
Billy Z., December 2011

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